Retail Management System
A Retail Management System or RMS is a comprehensive solution providing store owners productivity tools like Inventory Management, Customer Relationship Management (CRM) and more. Our RMS combines the efficiency and versatility of multiple management solutions and streamlines them to provide a more enhanced Retail Operation Management on the go.
By carefully studying the key junctures in your business operations, Alight consultants devise a customized solution best fit for your needs.
Key Features
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- In-Store Point of Sale(POS) to provide an improved in-store experience by enabling you to reach a greater audience by adding omnichannel shoppers thereby building customer loyalty.
- Versatile & Robust Ecommerce solutions to help you deliver a consistent and user-centric journey throughout on multiple devices
- Simplified and powerful CRM with a centralized dashboard to get information on multi-channel customer base.
- Comprehensive Order Management Dashboard allows consumers to shop from multiple devices, channels and locations while you can track delivery and shipping real-time.
- Integrated Business Intelligence Tools to help analyse your business operations closely and then providing valuable scalable insights.
- Automated Inventory & Supplier Management to help you track & restock your inventory when they go below a certain level.
Who should use it?
A Retail Management System digitally transforms both backend and consumer-end solutions for an organization. This should be used by:
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- Small & Medium Businesses in the Retail Sector
- Companies into Ecommerce managing multiple business operations including both warehousing and shipping services
- Product-based companies with their own warehousing and manufacturing units for an improved and simple process of training employees